TVDVDmania - No customer service response. Complete ripoff.

Reston, Virginia 2 comments
Not resolved

In February, I ordered the complete "Evening Shade" series. I received the set in mid March and the quality was extremely poor (blurry & pink). The return address on the package was written in Chinese. The company listed on my credit card statement is Quality-Home-DVD.

I immediately sent tvdvdmania an email, to which they never responded. I sent them a second email 10 days later, still no response. I called their number, which is in Canada & got a recording stating that they were out & would be back on Friday, but the dates they gave were the week prior.

I contacted my credit card company to dispute the charge. After copying all my information & sending it to them certified mail, I received a letter stating "Without proof that the merchant has received the returned merchandise, our only recourse it to attempt to return this charge to the merchant on your behalf." They go on to state that if the merchant's bank responds to the dispute, I will not be given credit.

This company is an obvious scam and must be stopped. They still have a very reputable looking website and lots of folks are probably still buying from them & getting ripped off.

My next step is to take my documentation to an attorney. There must be a government agency that can do something. It seems to me that it constitutes mail fraud. There must be a way to get them off the internet.

I have not lost a large amount of money ($114), but they are probably raking in thousands of dollars, due to the volume of orders they receive.

Phyllis Loeffler

Corpus Christi, TX

Review about: Evening Shade.

Comments

Anonymous
#254543

Hi Phyllis.

I am sorry to hear about that and they got me the same way. I am happy, however, to see you taking action. I am curious to know if you have had any progress with this situation. I am totally in agreeance with you when you say that they need to be stopped and I would like to help you in any way that I can.

Let me know if there is anything that I can do!

ADS

Anonymous
#254542

Hi Phyllis.

I am sorry to hear about that and they got me the same way. I am happy, however, to see you taking action. I am curious to know if you have had any progress with this situation. I am totally in agreeance with you when you say that they need to be stopped and I would like to help you in any way that I can.

Let me know if there is anything that I can do!

ADS

TVDVDmania - I happened to be very pleased.

Austin, Texas 0 comments
Not resolved

1. It took 15 days to receive my DVD collection (Knots Landing). It did come from China; these two things were OK with me.

2. It was taped from TV, but nicely put on to nice DVD's with the correct logo, only thing was they were hand numbered. This is OK with me.

Case was not the best, but I will get a better one to put it in.

Quality is about what you would expect to see from regular cable TV, except, someone conveniently got rid of the commercials.

I am not hard to please. Look, I loved that TV show, and wanted it bad. Sony simply WILL NOT release this entire collection except for the first 2 seasons, and it is no longer aired anywhere.

For me it was a bargain to pay $149 for something that could not be gotten anywhere else in any condition for any price.

Cheers'

Stephen, Austin, TX

Review about: Knots Landing Dvds.

TVDVDmania - TV DVD Mania is a Big Rip-Off!

San Jose, California 2 comments
Not resolved

Buyer beware!This company is a total rip-off.

I ordered 2 TV series; one is barely watchable and the other is completely unwatchable -- lots of picture breaking up and poor transfer quality. Most episodes are taped from TV and some are edited, despite their claim that all are complete with no commercials. Also, the packaging is not what you see on their website; the packaging looks like a 3-year old put them together! The DVDs were shipped from China; I have no idea where the "real" company is.

Their unconditional 30-day money back guarantee is a joke; I have e-mailed them 4 times in the last month with no answer. I will complain about them to the U.S. Postal service (mail fraud) and my state's consumer fraud reporting agency.

It's a shame that no faster action can be taken against these rip-offs.

Review about: Third Watch.

Comments

Anonymous
#146043

I'm sorry you were disapointed in your purchase but you should have know it wouldn't be great quality.If you wanted that you'd have to get the offical releases.

However, if your like me and the company who owns one of your favorite shows refuses to realease any more seasons then your only options is to forget it or try something like this.

Buying something like this and expecting perfection is an unreasonable expectation.If your going to get bootleg DVDs you have to prepare yourself for low quality.

Anonymous
#69797

This company is operated out of China. I ordered 1 TV serie from the company and when I received the DVD and notice that is send from China and right away I knew that it's a rip-off. I think they has few website with different name but the contents are the same.

TVDVDMania is a bunch of liars and cheats!!

Peoria, Illinois 0 comments
Not resolved

My order was place and approved Feb 15 this year.After the 4-10 business days passed, I emailed their support people for status.

Now, almost a month later, I have received no response to any of the 4 requests I have emailed to their support address, nor has the order been delivered. Since they do not show any location address or telephone number (only the email address which does not respond) with which to contact them, the only alternative is to file a complaint with the Consumer Fraud authorities of this state.

This I will do within the next 48 hours.I will also deny payment of the charge to my credit card since the order has never been delivered and perhaps the bank will take steps to refuse payments to them in the future.

Review about: Unprofessional Service.

TVDVDmania - Did not receive DVD's but $$was taken off Visa!!!

Fort Wayne, Indiana 0 comments

I too am one of those people that got suckered into trusting in this company "TVDVDMANIA>COM".I placed an order , had the $$ taken off of my Visa and have received NOTHING!!!!.

I tried calling the company, sent NASTY E-mails and NO ONE has responded. When you call all you get is a message saying they will return your call. Well, I'm not through with this company. I am soooo PISSED off.

I don't understand how a company can Screw sooo many people over and get by with it.I just hope, this message will save others from what I went through.

Review about: Andy Griffith Series.

TVDVDmania - No Customer Service

Harrisville, New Hampshire 0 comments
Not resolved

I can't get a hold of them.E-mail so many times.

The DVD came in damage.

This is a Christmas Gift. I can't give this gift to them now, it looks like ***. How can a company like this get away with all this? Return Policy is 5 days.

I got 120 DVDs I can even watch 120 DVDs in 5 days. And how can you return them if no one from the company gets back to you? I contacted my credit card company to make a complaint, and it's going to take over a month before any action can take place.

Due to I have received the DVD's.The credit card company will try to contact them so I can get a RMA number.

Review about: Gunsmoke Series.

TVDVDMANIA.COM

Chicago, Illinois 0 comments
Not resolved

I bought Carol Burnett DVD's from TVDVDMANIA.COM and the DVD's are terrible.Quality is horrid and there is no address or phone number to contact company.

I have emailed but they will not respond. The invoice is written in chinese so there is no way of sending it back.You can tell the episodes are from TV shows and they just cut off right in the middle, they skip, they go right into commercials. The quality is so bad, it's like watching a fuzzy picture.

I would not order from this company ever.We accidently ordered twice because my fiance ordered the same thing for each other not knowing and now we are stuck with 2 sets!!!

Review about: Carol Burnett Dvd.

TVDVDmania - Really pissed because it ruined a xmas gift!

Brick Township, New Jersey 1 comment

I ordered the whole set of Bonanza and gave them ny credit card number.I was suppose to receive a confimration and it was never sent.

I tried to several attempts to contact them by email and with their phone number, but the number was disconnected and noone ever got back to regarding my purchase. I thought it would have come for Christmas but nothing.

I also tried to find out if they were ligit or not, but all there was were fraud complaints.My purchase was $155.34 and I contacted my credit card company because TVDVDMANIA is a FRAUD!!!!!

Review about: Bonanza Series.

Comments

Anonymous
#49606

I ordered Judging Amy. It arrived in from China in a plastic container and individual sleaves -all 69 or so episodes. They were apparently recorded by a camera pointed at a TV which was tuned to TNT.

What a ripoff.

Do not order from TVDVDMANIA.COM!

Lexington, Kentucky 6 comments
Not resolved

December 2008

For Christmas I also ordered from TVDVDMANIA.COM (but will show up on your credit card as TVSHOWMONSTER) and have found this to be a complete sham. I wish i had read a review first of the site.

The site appears legit, but operates completely the opposite. First they ask for a credit card, just to reject it, then I gave them a different one, they charged it and I never received a confirmation. I e-mailed them 3 times (which "they" say they will respond within 24 - 48 hours) with no response.

Once they did respond "Randy" sent the confirmation number which of no surprise does not exist in the United States Post Office tracking service. DO NOT order from this company. I am so upset b/c the one thing my daughter wanted for Christmas she is not able to get (Little House on The Prairie DVD set). The company also provides no contact number. FISHY!

Order from Amazon!

Review about: Order Delivery.

Comments

Anonymous
#171182

there's another dvd website dvdtvclassic, that's a ripoff there's a customer service number just a voice mail I left several messages and they never got back to me same with the e-mail and I got my order and it was a copy terrible quality and out of focus. Stay away from them!!!!!

Anonymous
#84317

This site is a total rip-off, DO NOT order from this site.IF you are even lucky enough to get your order, the DVD's are in terrible condition (they come from China, so be prepared for a long wait).

You may not even get your order, and yes, YOU WILL BE CHARGED in advance.

No customer service!!If you order anything from this company you are throwing your money away........

Anonymous
#50463

ordere Dean Martin Roasts and same recult.Obvious copied.

Audio, video horrible. One disc wouldn't load. Was weary when I saw writing in pen on DVD. No address to return.

No phone # to call. All emails weren't responded too. Called credit card company to contest.

They couldn't get a hold of them either.Got my $$ back, but STAY AWAY from them

Anonymous
#49720

same deal,no answer,no response to e mails,should have known better,if they not sold in america then its bs.

i too wwould bust someone up if i could.

bullcrap gooks taking over

Anonymous
Saint James, New York, United States #49586

ACTUALLY I THOUGHT THE CREDIBILITY OF THE COMPANY WAS GOOD BECAUSE EBAY ALLOWED THEM TO ADVERTISE.WRONG !!!!!!!I BOUGHT THE TWILIGHT ZONE COLLECTION ON 12/6 WITH THE PROMISE OF A 10-14 DAY TURNAROUND.

I WAS NOTIFIED ON 12/22 THAT THE DVD'S WERE SHIPPED AND WOULD TAKE 9-12 TO ARRIVE. I PISSED A STORM TO THE SITE'S -- CONTACT E-MAIL ADDRESS----WASTE OF TIME. I RECEIVED MY DVD'S 12/29 FROM TVDVD MANIA AND, I RECEIVED A POSTED PIECE FROM FRIGGIN' CHINA !!! THE DVD'S WERE PACKAGED IN A FLIMSY BOX AND ALL THE PLASTIC HOLDERS WERE CRUSHED.

THE DVDS WERE HAND #'D AND IN A DISHEVELED ORDER AND DISSARY. WHAT A SLOPPY MESS OF PIRATED LOUSY LABELLED TRASH. I HAVE I TRIED TO CALL THE PHONE # BOGGUS //////// WHAT A SURPRISE !! I HAVE SINCE WRITTEN EBAY TO COMPLAIN AND, DOUBT IF THERE IS ANY RECOURSE AGAINST THIS GROUP.

IF I SAW THEM FACE-TO-FACE, SOMEONE/NOT ME WOULD BE LIMPING AWAY AND BADLY BRUISED UP !!I AM THOUROUGHLY PISSED !!!!

Anonymous
#49318

i orded,my tree sons from them on the 9 of december and still have not heard a word.And its the 28.I tryed to go there and it said can not conect.I payed $113.00 for all 12 years and thay took it out of my checking acc.allready.Just keeping my fingers crossed thay send it

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TVDVDMania.com

Cecilia, Kentucky 7 comments
Not resolved

Company sells DVD's of TV shows; not sure if legit as I am having trouble canceling an order and getting my money back; company is ignoring my request for a refund so having to get my credit card company involved ...buyer beware

There appears to be a lot of companies online selling similar items.

I found this company after doing a search on Yahoo so I thought it would have been legit. I hope to prevent others from running into the kinds of problems I am having right now. Always research a company before buying on online!

You can never be too safe!

Review about: Tv Show Dvd.

Comments

Anonymous
#254243

Got the phone number 17782828099

Anonymous
#122385

I, too, have been a victim of these idiots.I ordered Murder She Wrote and Columbo and both skip and stop working.

I checked their location on their site and it lists California, however, the dvds came from China (on a slow boat).Wish I would have checked for problems before I wasted a ton of money.

Anonymous
#61883

I too am extremely disappointed and pissed off.I just received "The Streets of San Francisco - The Complete TV Series on DVD" in which the website advertised as "These are brand new, in stock and ready to ship." I knew this was bad when the shipment came from China - the biggest violator of copyright infringement.

The so-called quality is pathetic as it appears that the company copied the series from the television on a poorly recorded VCR tape onto DVD. As a matter of fact, the series started with a two second portion of a television commercial.

I too emailed my complaint to them demanding a complete refund, but it appears I am out of luck from previous comments.I guess I am lucky since there has not been any fraudulent activity on my credit card (yet).

Anonymous
#52166

I recieved the Carol Burnett series from this company.I ordered them for my mother's birthday.

Website looked legit. Items are bootlegged and skip.

You can tell they are taped off of tv.I just emailed the company so we will see if I get a response.

Anonymous
Lindau, Thuringen, Germany #50085

Does anyone know a phone number to get a hold of TV DVD Mania. I am having a few issues of my own.

Anonymous
Sunburst, Montana, United States #49909

I ordered the full 4 years of the original The Fugitive.The DVDS came,30 of them.

No. 1 No. 2 skipped/froze. We skipped to No.

17 and the words Chanell 22 Seattle and Tracking came across the bottom of the screen. I have sent 4 e-mails and not one has been answered. My DVDS came from CHINA.

I responded that i could not view 30 DVDs in 30 days and return them on time for my refund.:(

Anonymous
#49029

i recieved box set of simon & simon as a gift.when i looked on the web site.

it said no commercials cronological order and brand new. lie. the series is jarred, commercials from wgn show up. the dvd make horrible noise and look like my copies from old vcr tapes taken years ago.

they don't reply. have no phone numbers and are a scam.

I know they are protected by the out of country law but, they should be stopped.they are not legit and falsely advertise

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